48 Hour Front Office Administration Course


What You Will Achieve Taking This Course?

 

SUPERIOR CUSTOMER SERVICE TECHNIQUES AND TRAINING

  • Learn Basic Marketing Needs and Goals Of A Dental Office. Utilize Marketing Knowledge That Will Help Benefit Dental Practice.

  • Enhanced Customer Service Training And Role Playing - Utilizing Proven Techniques That Provide Better Outcomes For Patients And The Dental Practice

  • Training In Proper Dental Terminology And Language That Helps Build Trust With Patients And Aligns With The Dental Practice Speciality.

 

MAXIMIZE DENTAL PRACTICE OPERATIONS

  • Learn Efficient Billing, Collections, and Documentation Processes to Ensure Dental Practice Operates More Effectively With Bottom Line Best Practices.

  • Proper Dental Office Scheduling That Will Maximize New Client Flow And Increase Retention.

  • Learn How To Create And Present a Treatment Plan Along With a Financial Plan For Treatment In Which The Dental Office and Patient Both Benefit.

ENHANCED INSURANCE PROCEDURE TRAINING

  • Training On How To Work An Effective Recare System.

  • Learn Insurance Fundamentals – How To Acquire A Benefit Breakdown, Properly Enter & File Patient Insurance Information into Dental Practice Software.

  • Understand An Exclamation Of Benefits (EOB) That Help You Accurately Calculate And Explain Co-Payment To A Patient.

 

Upcoming Class Dates and Times

WINTER SESSION 1

NOVEMBER 11/26-11/28 | DECEMBER 12/3-12/7 & 12/10-13, 2018  - EVENINGS: 5:00 PM - 9:00 PM

 

WINTER SESSION 2

FEBRUARY 11-14, Feb 18-19, 2019 - DAY: 8:30 AM - 4:30 PM